Handling inbound patient calls and providing effective information and solutions about products or services. Ability to identify and analyze patients’ concerns and provide recommendations or solutions. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly what is remote customer service attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate. Connect with customers via phone/email/chat and/or social media to resolve their questions or concerns. We recommend you enter a location since many remote jobs have city, state or country requirements.
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FlexJobs Is SO Much More Than Just a Job Board
Whether you’re looking for virtual customer service jobs or other great work-from-home employment, FlexJobs has you covered. Our robust jobs database has flexible roles in more than 50 career categories. We are headquartered in San Francisco, while our international team is fully distributed, stretching ten time zones. We are on a mission to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone. And we are doing that by creating simple health insurance, and retirement products for remote workers worldwide, as a replacement for national welfare systems. Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage.
If I can fix their problem, it’s like I’m helping them get their world back. That’s why we have several Customer Service centers that enable us to WOW pet parents 24/7, 365-days a year. “I am obsessed with Chewy, and I am excited for all the growth and opportunites for professional development ahead of me at Chewy. I started as a Customer Service Representative while attending college, and after working for the company for four months, I moved into a project designed to help Workforce.
You’ll be the person patients rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion – not just to hear information, but to… As our Customer Service Representative in the Patient Registration Department, you’ll work to help our patients check into the hospital for hospital services. You’ll often be the first face they see and the person they rely on to answer questions…
As a friendly voice of Apple, I want them to feel like they’re part of our extended family. I understand they’ve got their photos, home videos, documents, and music on their devices. I want them to know that solving their technical issue means as much to me as it does to them.
Customer Service Representative – (Part-Time Work from Home)
You should feel comfortable working across multiple programs and typing as quickly as patients can talk. Provides real-time support to Customer Advocacy Specialists and Customer Experience Advocates. Assists agents with questions and escalated customer requests or issues. Demonstrates subject matter expertise in all products, services, and systems. Please mention the word CALM when applying to show you read the job post completely (#RODQuMTcuNDYuMTc4). Companies can search these words to find applicants that read this and instantly see they’re human. Please mention the word STAINLESS when applying to show you read the job post completely (#RODQuMTcuNDYuMTc4).
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Save time and find higher-quality jobs than on other sites, guaranteed. Responds to customer inquiries via telephone to provide problem resolution in accordance with the organization’s service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens. E.g., manager -director means return search results for the term ‘manager’ but NOT when the term ‘director’ is present. Remember the dash must have a space before it, but none before the term you want to filter out. Working Nomads curates remote digital jobs from around the web.